Personal Information Handling Guidelines
Chichibuchiikiomotenashi (hereinafter, our corporation) fully recognizes the importance of protecting personal information, and in order to gain further trust from society and operate our business in good faith, we will comply with the "Act on the Protection of Personal Information (Personal Information Protection Law)" and other related laws and regulations and other guidelines, handle personal information appropriately, and take appropriate measures for safe management. Our corporation will thoroughly educate and instruct employees on how to handle personal information appropriately, and will work to ensure that personal information is handled appropriately. In addition, we will review and improve our handling of personal information and appropriate measures for safe management as appropriate.
Acquisition of personal information
The Association will acquire personal information only to the extent necessary for business purposes and through lawful and fair means.
Purpose of Use of Personal Information
Our company operates as a travel agency and non-life insurance agency through the internet. We use the information we obtain from our customers through various transactions to the extent necessary to carry out our business. We will not use it for any other purposes.
- To authenticate users and provide the Service to users
- Sending and delivering communications and various notices related to the use of this service
- Provision of personal information to accommodation facilities, tour operators, etc. that provide this service based on the user's consent and application
- Delivery and display of advertisements and content based on attribute information, device information, location information, behavioral history, etc., and provision of this service
- Improving our Services, developing new services, and marketing
- Carrying out campaigns, surveys, monitors, interviews, etc.
- Delivery of URL information to blank email senders
- Confirmation and response to opinions, inquiries, and reviews posted about this service
- Investigating various applications for commercial or diversion purposes, various multiple applications, transfer of rights, registration of false information, etc., which are prohibited by the terms of use, and verifying the details of the application based on the results
Safety management measures for personal data
The Association takes sufficient security measures, such as establishing handling regulations and an implementation system, to prevent the leakage, loss, or damage of personal data it handles and to manage the safety of other personal data, and also takes appropriate measures to ensure the accuracy and up-to-dateness of the information required to achieve the intended use.
Provision of personal data to third parties
When providing personal data to a third party, the Association will not provide the personal data to a third party without the consent of the individual, except in the following cases:
Disclaimer regarding third parties of personal data
In the following cases, the Association will not bear any responsibility regarding the acquisition of personal information by a third party. The information will not be used for any other purposes.
- When the User himself/herself discloses personal information to accommodation facilities, tour operators, etc., using the functions of the Service or other means (please contact the respective accommodation facilities, tour operators, etc. directly regarding the handling of personal information by the accommodation facilities, tour operators, etc.)
- If the information you entered into this service unexpectedly identifies you
- When personal information is provided by the user and used on an external site linked to from this service
- When a person other than the user obtains information that can identify the user (ID, password, etc.)
Handling of Sensitive Information
In principle, the Association will not acquire personal information that includes the following details. However, this does not apply if the user provides the information themselves.
- Matters relating to ideas, beliefs and religion
- Race, ethnicity, family origin, place of origin (excluding prefecture information), physical or mental disability, criminal record, or other matters that may be the cause of social discrimination
- Matters concerning workers' right to organize, collective bargaining, and other collective actions
- Matters relating to participation in collective demonstrations, the exercise of the right to petition, and the exercise of other political rights
- Health and Sex Life
Inquiries to our Association
Please contact the contact point listed below. For inquiries about insured accidents, please contact the contact point listed below, or the accident consultation desk listed on the insurance policy. Please note that we will only respond to inquiries after verifying that the person making the inquiry is the person in question. If you do not wish to receive information about new products and services from the Association via e-mail, direct mail, etc., please contact the contact point listed below.
Contact Us
| name | Chichibuchiikiomotenashi |
|---|---|
| chichibu-omotenashi@symons.jp | |
| Home page | https://booking-chichibu.travel-symons.com |
Disclosure, maintenance, and improvement of personal data based on the Personal Information Protection Act
Regarding requests for disclosure, correction, etc., or suspension of use, etc., of retained personal data under the Personal Information Protection Act, we will process the request after verifying that the requester is the person in question. Regarding personal data retained by insurance companies or other companies, we will refer the request to the relevant company. Regarding personal data retained by our company, if, as a result of conducting necessary investigations, information about an individual is found to be inaccurate, we will change it to an accurate one based on the results of the investigation.